Shipping policy

Thank you for choosing JULIUS HANSON-TAKY JR for your luggage and bag needs. We are dedicated to delivering your products safely, on schedule, and in excellent condition. We take pride in providing reliable shipping services to all our valued customers.

1. Order Processing Schedule

All orders are processed and prepared for dispatch within 1-3 business days (excluding weekends and public holidays) after payment confirmation is received.

During peak shopping seasons, holiday periods, or promotional events, processing times may be extended by 1-2 business days. We will notify you via email if there are any significant delays to your order.

2. Shipping Fees and Delivery Timeframes

Shipping charges for your order will be automatically calculated and displayed at checkout based on package weight, dimensions, and delivery destination.

Estimated delivery times after shipment:

Standard Domestic Shipping: 17 business days
Delivery times are estimates only and may vary due to carrier delays, customs processing, severe weather conditions, logistical constraints, or holiday backlogs.

3. Shipment Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and carrier information.

Tracking details typically become available and updatable within 24-72 hours after dispatch. If tracking information remains unavailable after 4 business days, please contact our support team for assistance.

4. Shipping Address Accuracy Disclaimer

Please ensure that your shipping address is accurate, complete, and includes all necessary delivery details (apartment numbers, building numbers, etc.) before completing your purchase.

JULIUS HANSON-TAKY JR is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to address errors, additional reshipping fees will apply.

5. Lost, Stolen, or Damaged Shipments

Lost or Stolen Packages:

If your package is lost in transit or marked as delivered but not received, please contact us within 10 days of the expected delivery date so we can initiate an investigation with the shipping carrier.

Damaged Items:

If your luggage or bag arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged product, original packaging, and shipping label.

We will review your case thoroughly and work quickly to resolve the issue to your satisfaction.

6. Luggage and Bag Care Recommendations

To preserve the quality and durability of your bags and luggage, please follow the care instructions included with each product. Avoid overpacking beyond recommended weight limits and protect items from extreme environmental conditions.

JULIUS HANSON-TAKY JR is not responsible for damage caused by improper use, overloading, accidental impact, normal wear and tear, or unauthorized modifications.

7. International Shipping and Customs Notice

For international shipments, customs duties, import taxes, brokerage fees, or other clearance charges may apply depending on your destination country.

These charges are the sole responsibility of the customer and are not included in the product price or shipping costs paid to JULIUS HANSON-TAKY JR. Customs processing may also extend delivery times beyond our estimates.